A Philadelphia woman is suing Dunkin’ Donuts after she received a coffee with sugar in it way back in June of 2009. The woman claims that she ordered a coffee with artificial sweetener, but received a full sugar version instead.
…she suffered light-headedness, dizziness, numbness of the extremities and a diabetic shock that resulted in an emergency trip to the hospital, court papers say. As a result, she had to increase her diabetic medication and “sustained a loss of life’s enjoyment” due to Dunkin’ Donuts’ “defective product.”
A representative for Dunkin’ Donuts responded by saying:
“we encounter thousands and thousands of customers on a daily basis. We don’t provide a customer with anything they don’t request. If they request a medium coffee, they will get a medium coffee. If you fail to request a sugar substitute, we can’t read your mind. We sell doughnuts, not crystal balls.”
That’s a bunch of crap of course—Dunkin’ Donuts probably makes a million mistakes a day. On the other hand, if you are a serious diabetic this is the last place on earth you should be going (seriously, it’s like someone with a peanut allergy doing this). All in all it seems like another one of those “hot coffee” bs lawsuits.